Privacy Policy
This Privacy Policy explains how Marrakesh Mediterranean Cuisine, operated by Raman Group, Inc. (“Marrakesh,” “we,” “us,” or “our”), collects, uses, and protects the information you provide when you contact us, make a reservation, request catering, or enroll in our programs.
Information We Collect
We may collect information you provide directly to us, including your name, mobile phone number, email address, reservation or catering details, and any messages or special requests you submit through our website or by contacting us by phone or text.
How We Use Your Information
We use your information to:
- Respond to reservation, catering, and customer service inquiries;
- Send reservation confirmations and service-related messages;
- Reply to customers who call or text us, including automated responses to missed calls;
- For customers who choose to enroll, operate the Our Family Table program and send rewards and promotional messages.
Mobile Messaging (SMS) Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Mobile phone numbers are collected to communicate with you about reservations, catering, customer service inquiries, and—only if you separately enroll—the Our Family Table program.
Message and data rates may apply. Message frequency varies based on your activity and enrollment. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. For full messaging terms, see our SMS Terms & Conditions.
Consent to receive text messages is never a condition of making a reservation, placing an order, or any purchase.
How We Share Information
We do not sell your personal information. We do not share mobile information with third parties or affiliates for marketing or promotional purposes. We may share information only with service providers who help us operate our business (such as our messaging and reservation platforms) and only as needed to provide those services, or where required by law.
Data Retention & Security
We retain personal information only as long as needed for the purposes described above and take reasonable measures to protect it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Contact Us
Marrakesh Mediterranean Cuisine (Raman Group, Inc.)
463 Western Blvd, Jacksonville, NC 28546
Phone: (910) 219-0229
Email: marrakeshjacksonville@gmail.com
Cookies, Tracking Technologies, and Analytics
Our website may use cookies, tracking technologies, and analytics tools to help us understand how visitors use our website, improve website performance, measure traffic, and maintain security. These tools may collect information such as browser type, device information, pages visited, time spent on the site, referral source, and general usage activity.
You may control or disable cookies through your browser settings. Disabling cookies may affect how some parts of the website function.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision.